“Measuring What Matters to Stakeholders”

December 7, 2016
8:00 am – 1 pm
New Jersey Hospital Association Conference Center

HSLANJ thanks LibraryLinkNJ for generously co-sponsoring this workshop.

How can we help decision makers better understand the value that knowledge managers and information professionals bring to their organizations?  Measuring and communicating what matters to key stakeholders is one step in the process.  This workshop will provide a framework for defining an evaluation plan that will provide meaningful information to help you convey your library’s value to those who influence your budget and operations.  Participants will have the opportunity to practice using planning, evaluation, and communication tools to help them use evaluation to demonstrate their value to stakeholders.

Objectives – Librarians who complete this workshop will know how to:

• Analyze the value that their libraries contribute toward the mission of the larger organization
• Identify services that will be most important to key library stakeholders
• Build measurement into their strategic planning processes
• Learn about tools that link activities to outcomes
• Learn analytic strategies and tools to assess their contributions to their institutions
• Communicate value through measurement results

Continuing Education – This workshop has been approved by the Medical Library Association for 4 contact hours of Continuing Education credit.


Cynthia Olney, Assistant Director, NN/LM National Evaluation Office, and Principle & Owner, CO Consulting, LLCDr. Cynthia Olney is Assistant Director, NN/LM National Evaluation Office, and Principal & Owner, CO Consulting, LLC.  She has nearly 20 years of experience as an evaluation specialist, focusing her work on the unique needs of the health sciences and library communities.  She holds a bachelor’s degree in English and creative writing from Penn State University, and a PhD in Educational Psychology from University of Arizona.








Karen Vargas, Outreach and Evaluation Coordinatorm, NN/LM South Central Region

Karen Vargas is Evaluation Specialist, NN/LM South Central Region.  She holds a bachelors degree in East Asian Studies from Oberlin College, and a master’s degree in Library Science from University of North Texas.








For more information about this event, please contact:
Janina Kaldan, MLS, AHIP
Shinn-Lathrope Health Science Library (NJUMMH)
Morristown Medical Center
100 Madison Ave.
Morristown, NJ 07960
973.971.5780 P
973.290.7045 F

Registration form:

Registration deadline is Thursday, March 19, 2020.  You will receive an email confirmation, and invoices are processed every Friday morning.

Cost: $60.00 per person 

Cancellations cannot be accepted after Thursday, March 19, 2020.  Refunds cannot be issued for cancellations received after this date.

Mobile: (In case of emergency)
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